Comfortable beds in our standard queen room. Breakfast with cheese and fresh fruit, for instance. The staff was welcoming, the location was favourable.

The rooms here are luxurious, equipped with a mini-bar, climate control, and multi-channel TV, making your stay comfortable and convenient.

Luggage service on arrival very good and quick. Checkin at reception a little slow.

Water was leaking from toilet base, so I got wet feet. Internet service availability was claimed, does not really work. Breakfast very basic, and not readily refilled, i.e. bread only arrived sporadically.

Stuff tried to be friendly – but helpless Entrance of the hotel looked nice

Everything looked very old Bath-room was not very clean, bulbs were broken Power-socket looked “dangerous” (sparks through out when using it) “mini-bar” (fridge) was empty Did not take master-card

The hotel is incredibly beautiful and absolutely great for a trip to Sao Paulo. the staff members are all absolutely friendly and amiable. the location is great and favorable in the middle of Jackson. Furthermore, it is adjacent to the main metro stations and São Paulo downtown and the subway.

Despite the difficulties in english, staff was very kindly. Internet connexion was provided (not in the room). The hotel is well located.

Not good english speaking or even not at all for some receptionists. the room is old dated.

Stayed here for Trade show I was attending in Sao Paulo, because I wanted to be close to the show. The hotel is adequate and safe, but they don't speak a word of English and the internet only worked half the time. There is no internet in the rooms. It is in a very shady part of town though, which is not safe for Americans to walk around in at night. I have never felt more uncomfortable in any city in the world as I did in this part of Sao Paulo at night.

Our stay at Reinales Plaza was a pleasant surprise. The central location was convenient, with supermarkets and metro stations nearby. The shower in our room was great and the staff, although language was a slight barrier, were relatively helpful. The breakfast room had a charming ambiance, giving us a glimpse of the hotel's historical charm. I would recommend this hotel for its affordable price and convenient location.

There was no reservation when I arrived at the hotel!

It is a nice hotel with helpful staff. The room is luxury and essentials you need, including a mini-bar, climate control, and multi-channel TV, is right there. The cost is US$ 118. The location is marvellous and particularly good, 1 mile from an elegant neoclassical museum.

Convenient Location and Helpful staff 🌟

This place was in a great location for us, just a short walk away from the main metro stations and the subway. the staff here were very helpful and super friendly, they even gave us great advice on things to do during our stay.

we had stop only for 1 night. Nice stuff, but the hotel itself needs some renovation, maybe in 1950-s it was really luxury one :) This is european point of view, for South America it should be 4 starr definetily. I liked sweet pies at breakfast!

The staff are friendly and helpful.

Not secured and safe, especially for family with kids. Room were not cleaned on a daily basis. Paid for a double bed room not a twin bed room but was given a twin bed although booked for a double bed room.

I chose Reinales Plaza for its perfect location near Latin America Memorial.

Confusion with room and dusty conditions. Mosquitoes and poor WIFI.

thank you very much

internet wosnt as i expected !